Catastrophe Services

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CAT response time is critical.

That's why ClaimsPro's CAT response plan is already in operation when disaster strikes. ClaimsPro ECS (Emergency Claims Service) is on-call 7 days a week, 365 days a year and our clients' branded, dedicated toll-free lines are already open and ready for loss notice intake.

Will insureds be able to reach us?

The size of the CAT zone will dictate the intake capacity required to handle the situation. We've got lots to draw on. We've planned ahead with state-of-the-art phone systems and call centres in multiple provinces.

Can ClaimsPro handle the work load?

Yes we can. We have over 90 field offices and more than 1000 employees licensed in multiple jurisdictions across Canada. We've integrated redundancies into our workflows and if the severity of the event warrants, we'll mobilize reinforcements to assist the regional team. When we're needed, we're there.

Will ClaimsPro get the job done right?

Yes we will. Our integrated systems provide our adjusters with immediate access to your company's policies, procedure manuals and preferred vendor lists. We get it done right and we get it done fast, too.

Whether you need us to be your team in the field or simply to augment your existing response plan, contact our Business Development team today to discuss your CAT response requirements.